Privacy Policy
Introduction
Welcome to Loxie’s website (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.loxie.co.uk (the “Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our website is built and hosted using Squarespace, which provides content management, analytics, and e-commerce services. This policy also reflects Squarespace’s role in handling your data.
We keep our Privacy Policy under regular review to ensure it is relevant and up-to-date, and therefore reserve the right to amend it at any time, without notice, by placing a revised version on our Website. Your continued access to, or use of, the Website will mean that you agree to any changes from time to time.
This Privacy Policy was last updated in June 2025.
Who are we?
This website is operated by Loxie Ltd. a company registered in England with company number 14404453 and having its registered office at 73 Albert Road, Colne, Lancashire, England, BB8 0BP.
Our website is built and hosted using Squarespace, which provides content management, analytics, and e-commerce services. This policy also reflects Squarespace’s role in handling your data.
What personal data we collect
We may collect and process the following types of personal data:
Identity data: name, username, title
Contact data: email address, address, phone number
Technical data: IP address, browser type, device type, operating system
Usage data: information about how you use our website, collected via Squarespace Analytics or third-party tools (e.g., Google Analytics)
Marketing and communications data: your preferences for receiving marketing from us
How we collect your data
We collect data through:
Forms: when you fill out contact or subscription forms
Cookies: through your use of the site (see our Cookie Policy)
Squarespace Services: including analytics, e-commerce, and hosting infrastructure
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
For form block submissions
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
For website visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
How we use your data
We use your personal data to:
Operate and maintain our website
Communicate with you, including responses to enquiries
Send updates and marketing communications (only if you’ve consented)
Improve our services and user experience
Comply with legal obligations
Legal basis for processing
Under UK GDPR, we rely on the following legal bases:
Consent – for marketing communications and cookie usage
Legal obligation – to comply with the law
Legitimate interests – for running our business (unless your rights override our interests)
Sharing your data
We may share your data with:
Squarespace (hosting, analytics, form collection)
Third-party marketing tools, if you’ve opted in (e.g., Mailchimp)
Regulatory authorities if legally required
All partners are required to comply with data protection laws.
Data retention
We only retain your personal data as long as necessary:
For the purpose it was collected
As required by law (e.g., tax regulations)
Data is securely deleted or anonymised when no longer needed.
Your rights
You have rights under data protection law to:
Access your personal data
Correct inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time (for marketing or non-essential cookies)
Cookies
We use cookies via Squarespace and third-party services to:
Understand site usage (via analytics)
Provide essential site functionality
Enable e-commerce and cart sessions
For more information, see our Cookie Policy.
Third-party links
Our website may include links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
Data security
We take reasonable steps to protect your personal data, including:
Secure website hosting (HTTPS)
Encrypted payment transactions via Stripe or PayPal
Data minimisation and access controls
Squarespace implements industry-standard security measures on our behalf.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
Contact us
If you have questions or concerns about this policy, please contact us via email hello@loxie.co.uk. Alternatively, you can write to us at 73 Albert Road, Colne, Lancashire, England, BB8 0BP.